Return & Refunds

We want you to love your purchase. If you are not completely satisfied, please review our return policy below.

1. Return Eligibility

Returns are accepted within 7 days of delivery for eligible items.

2. Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned/exchanged:

• Innerwear / lingerie / panties
• Bodysuits / shapewear worn on skin
• Used / washed / damaged items
• Products without original tags/packaging

3. Exchange Policy

Eligible products may be exchanged for:

• Size issues
• Damaged/defective items
• Incorrect item received

4. Refund Process

Refunds are initiated after quality inspection of returned items.

Approved refunds will be processed within 5–7 business days to original payment method.

5. Damaged / Wrong Product

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery
• Share order number and unboxing photos/videos

6. Return Shipping

• If return is due to our error: We bear shipping cost
• For voluntary returns/exchanges: Customer may bear shipping charges

7. Contact

Email: info@dmillsglobal.com
Phone: 8287072742