Privacy Policy
Thank you for shopping with Thread Sutra.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
2. Delivery Timeline
Estimated delivery times:
- Metro Cities: 2–5 business days
- Other Locations: 4–8 business days
Delivery times may vary during sales, holidays, or due to courier delays.
3. Shipping Charges
- Free shipping on prepaid orders above ₹999
- Standard shipping charges apply on other orders
4. Order Tracking
Tracking details will be shared via email/SMS once your order is dispatched.
5. Delivery Delays
Thread Sutra is not liable for delays caused by:
- Courier partner issues
- Natural calamities
- Public holidays
- Incorrect shipping details provided by customer
6. Failed Delivery Attempts
After multiple failed delivery attempts, the order may be returned to us. Re-shipping charges may apply.
7. International Shipping
Currently, we ship only within India unless otherwise specified.
8. Contact
Email: info@dmillsglobal.com
Phone: 8287072742